Frequently Asked Questions (FAQ)

Here are some of the most common questions we get regarding septic systems.


How often should I have my Septic Tank Pumped or Serviced?

According to the EPA the average household septic system should be inspected at least every three years by a septic service professional.

Septic system maintenance is not complicated, and it does not need to be expensive. Upkeep comes down to four key elements:


What would cause my system to fail?

Most septic systems fail because of inappropriate design or poor maintenance. Some soil-based systems (with a leach or drain field) are installed at sites with inadequate or inappropriate soils, excessive slopes, or high ground water tables. These conditions can cause hydraulic failures and water resource contamination.

Failure to perform routine maintenance, such as pumping the septic tank at least every three to five years, can cause solids in the tank to migrate into the drain field and clog the system.

Click here for a quick guide on how to protect your system.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.